The Information Services Computer Help Center supports the computing needs of faculty, staff, and students at the University of Nebraska-Lincoln. Our primary support areas include questions and problems related to
- Campus network and Internet connections (new requests, configuration, access failure, etc.)
- E-mail (Lotus Notes, Bigred, UNLSERVE, directory listing change requests, etc.)
- My.UNL Academic Portal (Blackboard)
- UNL system-wide applications and servers (IRIS, UNLSERVE, WAM, etc.)
- PC and Mac problems (operating system, virus eradication, etc.)
Before You Contact Us
Check the Current Threats page for a listing of the most recent viruses and security vulnerabilities.
Check this page for online help resources to find databases and how-to guides that provide answers to Frequently Asked Questions.
Also, you may initiate many service requests for communications services, computer accounts, network connections, and other services provided by Information Services for UNL faculty, staff, and students by completing an Online Request Form. If you have questions on any of these forms, please contact us.
Phone: 472-3970 or toll-free (866) 472-3970
E-mail: helpdesk@unl.edu
Request for information or help: Web form
Walk-in: room 105 of the 501 Building (501 Stadium Drive) on the west edge of City Campus, 7:30 a.m. - 11:30 p.m.
